You can delete your ZenCreator account anytime from Settings. Account deletion is permanent and can’t be undone.
Before you delete (important)
Download anything you want to keep (generated images/videos, project files, prompts, etc.).
If you still have credits, note that once the account is deleted you will lose access to them.
If you’re having a payment or access issue, it may be faster to contact support first.
Delete your account (step-by-step)
Log in to ZenCreator.
Open Settings (you’ll see your Current user info there).
Scroll down to the Danger Zone section.
Click Delete Account.
Confirm the deletion when prompted.
That’s it — your account will be removed.
What happens after deletion?
Your account can’t be recovered.
You won’t be able to log in with that account again.
Any remaining credits and in-app data tied to that account will no longer be accessible.
Troubleshooting
I can’t find the Delete Account button
Make sure you’re on Settings and scroll to Danger Zone.
The button doesn’t work / nothing happens
Try refreshing the page, disabling browser extensions (ad blockers), or using an incognito window. If it still fails, contact support with your User ID (visible on the Settings page).
I deleted the wrong account
Account deletion is irreversible. Contact support immediately, but recovery may not be possible.
Need help?
If you’re unsure about deleting your account or a technical issue, message support block you and include:
your email
your User ID (from Settings)
a short description of the problem