ZenCreator uses credits — a simple way to pay only for what you generate (images, videos, upscales, swaps, etc.).

This article explains:

• What credit packs we offer (and what you get)

• How you can pay (Card / Crypto)

• Payment safety & security

• Refund policy (including failed generations)

• Watermarks + free credits policy

• Full tool & model cost list

• Credit History

Credit Packs (Current Plans)

You can purchase credits in Billing Page.

Starter — 200 credits — $19.99

• ~$0.100 per credit

Creator (Popular) — 550 credits — $49.99

• Total: 550 credits

• ~$0.091 per credit

• Great for getting started

Influencer — 1,200 credits — $99

• Total: 1,200 credits

• ~$0.083 per credit

Professional — 6,300 credits — $499

• Total: 6300 credits

• ~$0.079 per credit

• Best value for heavy users

Notes

• Credits can be spent across any tools (image/video/upscale/etc.).

• Taxes may apply. Prices/bonuses can change — the in-app Billing screen is the source of truth.

Payment Methods

We support Card and Crypto.

Pay by Card

You can pay with:

• Visa / Mastercard

Card via Crypto (PayBlis)

You can also pay with your bank card through a crypto-based payment provider (PayBlis).

This option allows you to complete a card payment that is processed via cryptocurrency on the backend.

Pay by Crypto

You can pay with USDT and USDC on these networks:

USDT

• ERC-20

• TRC-20

• Polygon

USDC

• ERC-20

• Polygon

Important: Network matters.
Sending USDT/USDC on the wrong blockchain network may result in a payment that cannot be processed automatically.

Payment Security & Safety

We take payment security seriously.

Card payments

• Card payments are processed by Inwizo (limited list of supported countries).

• We do not store your full card details on our side.

Crypto payments

• Always send the exact amount shown in the payment window.

• Always select the same network in your wallet as you selected on the checkout screen (ERC-20 / TRC-20 / Polygon).

• If you send less than the requested amount, the payment may not complete automatically.

Refund Policy (Credits)

No refunds for used credits

• Credits are consumed when generation/processing starts.

• Used or partially used credit packs are non-refundable.

• If you already generated content (or started processing), those credits can’t be refunded.

Failed generations are refunded automatically

If something goes wrong on our side (e.g., a tool error / failed generation), the system automatically returns the credits to your balance.

If you believe a generation failed but you didn’t get credits back, contact support and we’ll check it.

Having trouble paying?

If your payment didn’t go through, credits didn’t appear, or crypto payment looks “stuck” — contact support and we’ll help.

• Use the in-app chat (Intercom)

• Include details if possible: email, time, pack name, and for crypto the transaction hash

Tool & Model Costs (Credits)

Text to Image

• SDXL (with/without LoRAs) — 1 credit / image

• General SFW/NSFW — 1 credit / image

• Nano Banana 2 — 2 credits / image

• Flux Klein NSFW —2 credits / image

• Seedream 5 — 1 credit / image

• Qwen Image 2.0 — 1 credit / image

• Qwen Image 2.0 Pro — 2 credits / image

• WAN 2.7 — 1 credit / image

• WAN 2.7 Pro — 2 credits / image

Image to Image

• SDXL (with/without LoRAs) — 1 credit / image

• General — 1 credit / image

Upscaler

• Basic upscale — 1 credit / image

• Basic safe face upscale — 1 credit / image

• Premium realism upscale — 2 credits / image

• Premium safe face upscale — 2 credits / image

• Ultra clarity 16Mp upscale — 2 credits / image

• Ultra clarity 24Mp upscale — 3 credits / image

• Ultra clarity 32Mp upscale — 4 credits / image

• Natural clarity 16Mp upscale — 1 credit / image

Head & Face Swap

• Only Face — 1 credit / image

• Full Head Swap (with hair) — 1 credit / image

• Full Head Swap (with hair) for unusual poses — 2 credits / image

• Full Head and Face (New Beta) — 1 credit / image

Face Generator

• General — 1 credit / image

Carousel

• General — 1 credit / generation

Collabs

• General — 1 credit / generation

Lipsync

• General 1080p — 3 credits per second of audio

Video to Video

• Animate 480p / 720p — 7 / 13 credits per video

• Replace 480p / 720p — 7 / 13 credits per video

• Kling 2.6 — 10 credits per video (5 seconds)

Image to Video

Kling

• Kling 2.1 Filters: ON Start Frame 720p 5s / 10s — 7 / 13 credits per video

• Kling 2.1 Filters: ON Start/End Frame 720p 5s / 10s — 10 / 20 credits per video

• Kling 2.5 Filters: ON Start Frame 720p 5s / 10s — 7 / 13 credits per video

• Kling 2.6 + Audio Filters: ON Start/End Frame 1080p 5s / 10s — 10 / 20 credits per video

Wan

• Wan 2.2 Filters: Minimal Start Frame 720p 5s — 10 credits per video

• Wan 2.2 Filters: Minimal Start/End Frame 720p 5s — 13 credits per video

• Wan 2.5 + Audio Filters: Minimal Start Frame 480/720/1080p 5s — 5 / 10 / 15 credits per video

• Wan 2.5 + Audio Filters: Minimal Start Frame 480/720/1080p 10s — 10 / 20 / 30 credits per video

• Wan 2.2 + LoRAs Filters: Minimal Start Frame 720p 5s — 10 credits per video

• Wan 2.6 + Audio Filters: Minimal Start Frame 720/1080p 5s — 10 / 15 credits per video

• Wan 2.6 + Audio Filters: Minimal Start Frame 720/1080p 10s — 20 / 30 credits per video

• Wan 2.6 + Audio Filters: Minimal Start Frame 720/1080p 15s — 30 / 45 credits per video

• Wan 2.6 Ultra Fast Filters: Minimal Start Frame 720/1080p 5s — 5 / 7 credits per video

• Wan 2.6 Ultra Fast Filters: Minimal Start Frame 720/1080p 10s — 10 / 14 credits per video

• Wan 2.6 Ultra Fast Filters: Minimal Start Frame 720/1080p 15s — 15 / 21 credits per video

Seedance

• Seedance Pro Fast Filters: Minimal Start Frame 480/720/1080p 5s — 2 / 4 / 7 credits per video

• Seedance Pro Fast Filters: Minimal Start Frame 10s — 4 / 8 / 13 credits per video

• Seedance Pro Filters: Minimal Start/End Frame 480/720/1080p 5s — 4 / 8 / 15 credits per video

• Seedance Pro Filters: Minimal Start/End Frame 480/720/1080p 10s — 8 / 15 / 30 credits per video

• Seedance Pro 1.5 Filters: Minimal Start/End Frame 720/1080p 5s — 8 / 16 credits per video

• Seedance Pro 1.5 Filters: Minimal Start/End Frame 720/1080p 10s — 16 / 32 credits per video

• Seedance Pro 1.5 Filters: Minimal Start/End Frame 720/1080p 12s — 20 / 40 credits per video

Grok

• Grok Filters: Partial Start Frame 480/720p 6s — 12 / 18 credits per

• Grok Filters: Partial Start Frame 480/720p 10s — 20 / 30 credits per

Editor & Combiner

• General 4K — 1 credit / photo

• Nano Banana 2 — 4 credits / photo

• Flux Klein NSFW —2 credits / image

• Seedream 5 — 1 credit / image

• WAN 2.7 — 1 credit / image

• WAN 2.7 Pro — 2 credits / image

• Qwen Image 2.0 — 1 credit / image

• Qwen Image 2.0 Pro — 2 credits / image

• Flux Klein + LoRA — 3 credits / image

PhotoShoot

• General — 3 credits / photo

Female Undresser

• General — 3 credits / photo

Male Undresser

• General — 3 credits / photo

Pricing & Credit History

You can track your full credit history in the Billing section.

This includes all credit purchases, usage, and refunds.

Each transaction is recorded so you can clearly see how your credits are spent and when they are added to your balance.

FAQ

Do LoRAs change the price?

No — LoRAs don’t change the per-image credit cost in Prompt/Ref tools.

Are video credits per image or per clip?

Per video clip (5s or 10s) as listed above.

Where can I see the exact total before I pay credits?
Under the Generate button for every tool — it shows per-item cost and the total for your batch.

What are credits?

Credits are ZenCreator’s internal currency. You spend credits only when you generate or process content (images, videos, upscales, swaps, etc.).

Do credits expire?

No — credits do not expire.

Can I use one pack for any tool?

Yes. All credits work across all ZenCreator tools and models.

Do you offer subscriptions?
No, at the moment we only offer credit packages.
Payments are charged once, you use your credits, and you can purchase more when needed.

Which cards do you support?

We support major cards including Visa / Mastercard.

Why is my card payment not going through?

This may happen if the payment provider is not supported in your region.
We recommend trying an alternative method, such as cryptocurrency.

Which crypto do you support?

• USDT: ERC-20, TRC-20, Polygon

• USDC: ERC-20, Polygon

Why must I send the exact crypto amount shown?

The payment is created for a specific exact amount (including rate + fees).
If you send less, the payment may remain incomplete and won’t credit automatically.

Tip: copy the exact amount from the checkout screen (and don’t “round” it).

I sent less crypto than required — what happens?

In most cases:

• The payment will not complete automatically

• Depending on the payment state, you may be able to top up the missing amount while it’s still active

• If the payment expires, it may be canceled

If you’re unsure, contact support with the transaction hash.

I paid with crypto — how long does it take?

Usually it’s credited automatically after the blockchain confirms the transaction.
Times depend on the network (and congestion), but it’s typically a few minutes.

If it takes too long, contact support and include the transaction hash.

Can I get a refund for credits?

• Used credits are non-refundable.

• Partially used credit packs are non-refundable.
  Credits are consumed when generation or processing starts.

What if a generation fails — do I lose credits?

No. If a tool fails on our side, credits are automatically returned to your balance.

If you believe credits were not returned after a failure, contact support with:

• your email

• approximate time

• tool name (and model if relevant)

Where can I see my credit usage?

You can view all your transactions, usage, and refunds in the Billing section.

Why was I charged but didn’t receive credits?

This may happen if your payment is still being processed or under review.
Please wait a short time and check your balance again, or contact support if the issue persists.

I have a payment issue — how do I contact support?

Message us via the in-app chat (Intercom).
For faster help, include:

• your account email

• payment method (Card/Crypto)

• pack name

• payment time

• for crypto: transaction hash

Do you accept gift cards?

No, we do not accept gift cards at this time.