Account Access: Password Reset & Email Verification

This guide explains how to reset your password and verify your account.

Written By Arina

Last updated 14 days ago

Changing Your Password

You can change your password directly in your account settings.

How to do it:

  1. Go to Settings in your account.

  2. Find Change Password section.

  3. Enter your current password.

  4. Enter a new password and confirm it.

  5. Click Change Password.

All other active sessions will be signed out after the password is updated.

Resetting Your Password

If you forgot your password, you can reset it from the login page.

How to do it:

  1. Click Forgot password? on the login screen.

  2. Enter your email address.

  3. Follow the link sent to your email.

  4. Set a new password.

If you don’t see the email, check your spam or junk folder.

Important notes

  • The reset link is sent to your email

  • If you don’t see it, check your Spam / Junk folder

  • Make sure you entered the correct email address

How to verify your account

After registration, a verification email is automatically sent to your email address.

Steps:

  1. Open your email inbox

  2. Find the verification email

  3. Click the confirmation link

Didn’t receive the verification email?

  • Check your Spam / Junk folder

  • Wait a few minutes (delivery can be delayed)

  • Make sure you registered with the correct email

FAQ

Can I change my password inside the account settings?
Yes, you can change your password directly in Settings under the Change Password section.

I didn’t receive the password reset email — what should I do?
Check your Spam or Junk folder first.
If the email is still missing, try again or contact support.

I didn’t receive the verification email — what should I do?
Check your Spam folder and make sure your email address is correct.
If the issue persists, try again or contact support.

Can I change the email linked to my account?
No, this is not possible.
You would need to delete your account and create a new one with a different email.