Terms and Conditions

Last updated: 23 October 2026

Operator: Dimeris Ltd · Registration HE 486070 · SOHO Embassy, Omonoias Avenue 13, Limassol 3052, Cyprus

Introduction

These Terms and Conditions (“Terms”) form a legally binding agreement between you (“you”, “User”) and Dimeris Ltd (“Company”, “we”, “us”, “our”), the operator of the ZenCreator brand and the website zencreator.pro, together with the AI tools, APIs, MCP interfaces (where available) and related features we make available (the “Services”).

By creating an account, purchasing Credits, or accessing or using the Services, you agree to these Terms and any applicable Content Policy. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES. Our Privacy Policy describes how personal data is processed; it is not intended to replace these contractual Terms.

If you act for an organisation, you represent that you have authority to bind it. Where you are a consumer, nothing in these Terms limits rights that cannot lawfully be excluded under the laws applicable to you.

“User Content” means prompts, instructions, text, images, audio, video and other content or materials submitted or uploaded by you. “Output” means content generated or edited using the Services. “Credits” means prepaid, non-transferable units used to pay for eligible generations or processing operations. “Successful Generation” means an operation for which the Service makes the resulting Output available to you, subject to the clarification in Section 12.2 concerning failed operations.

1. Acceptance of the Terms

Your use of the Services constitutes acceptance of these Terms. You should read them before purchasing Credits. We may require a separate affirmative acceptance during account creation or checkout. If you do not accept these Terms, you must not access or use the Services.

The Services are intended only for individuals who have reached the age of majority under the laws of their jurisdiction and are at least 18 years old. By registering and using them, you represent that you meet these age requirements, are legally capable of entering into these Terms and are permitted to use the Services in your location. We may request additional age, identity or authority evidence where reasonably necessary for safety, compliance or provider requirements.

You must provide accurate registration information, verify your email address where required, protect account credentials and promptly report unauthorised access. Accounts are individual unless we expressly offer a separate business or team arrangement. You may not sell, transfer or share your account credentials or permit another person to evade eligibility or safety requirements.

We may reject registrations or restrict access where required by law, sanctions, technical availability, our Content Policy or payment-provider rules. Availability of features may vary by jurisdiction. We may restrict or disable access to the Services, or to specific features or content categories, in certain jurisdictions where required by applicable law or where reasonably necessary to address legal, regulatory or compliance risks.

2. Access and Use Limitations

2.1. What You Can Do with ZenCreator

ZenCreator provides AI-powered tools for creating, editing, and processing digital content, including:

• AI image and video generation: creating content from text prompts or uploaded materials;

• Image and video editing: modifying existing content, including face swaps and upscaling;

• Downloading Outputs: saving generated content for personal or commercial use, subject to these Terms;

• API and MCP access: accessing certain features through supported integrations, where available.

ZenCreator is a content creation tool, not a content publishing or distribution platform. You are responsible for any Outputs you publish, share, or sell through third-party platforms and for complying with their rules.

We may introduce, modify, suspend, or discontinue features, subject to applicable law and your rights relating to paid Services. Certain tools may be unavailable depending on your location, eligibility, technical limitations, or third-party provider restrictions.

2.2. Adult and NSFW Content

Adult-oriented or NSFW content is permitted only where it is lawful and complies with these Terms, our Content Policy, and any restrictions applicable to the relevant tool or AI model.

Permission to generate adult content does not override the prohibited content rules below.

2.3. Strictly Prohibited Content

THE FOLLOWING CONTENT IS STRICTLY PROHIBITED, WHETHER REAL, FICTIONAL, AI-GENERATED, OR EDITED, AS APPLICABLE. YOU MUST NOT CREATE, REQUEST, UPLOAD, GENERATE, EDIT, USE, OR DISTRIBUTE:

1. Child Sexual Abuse and Sexualised Depictions of Minors

Any child sexual abuse material (CSAM) or sexualised depiction of a minor or a person appearing to be under 18, including fictional, illustrated, or AI-generated characters.

2. Non-Consensual Intimate Content and Sexual Deepfakes

Intimate or sexualised images or videos of identifiable real people without their informed consent and all legally required permissions, including AI-generated sexual deepfakes.

3. Sexual Violence and Exploitation

Content depicting or promoting sexual violence, coercion, exploitation, or other unlawful sexual conduct.

4. Illegal, Harmful, or Rights-Infringing Content

Content that:

• Violates applicable laws or third-party intellectual property, privacy, or publicity rights;

• Promotes threats, harassment, hate, fraud, or unlawful activity;

• Impersonates others or misuses their identity, image, likeness, or voice;

• Otherwise violates these Terms or our Content Policy.

5. Public Figures and Celebrities

Users must not upload, generate, edit or otherwise use any content depicting or impersonating real public figures or celebrities, including but not limited to politicians, entertainers, athletes and other publicly known individuals.

This prohibition applies to the use of their names, images, likenesses, voices or other identifying characteristics, regardless of whether the content is realistic, fictional, stylised, satirical, parodic or sexually explicit.

2.4. Prohibited Activities

In addition to the content restrictions above, you must NOT:

• Circumvent age restrictions, content moderation, safety mechanisms, or security controls;

• Bypass technical limits, usage restrictions, or rate limits;

• Use bots, scrapers, or other automated methods to abuse the Services;

• Reverse engineer the Services, extract source code or AI model weights, or interfere with their operation;

• Resell or provide unauthorised third-party access to the Services.

VIOLATIONS MAY RESULT IN CONTENT REMOVAL, REJECTED GENERATIONS, ACCOUNT SUSPENSION, OR TERMINATION, AS FURTHER DESCRIBED IN SECTION 10 (YOUR ACCOUNT).

3. Service Content and AI Features

Except for User Content and rights expressly licensed to you, the Services, software, interfaces, designs, branding, documentation and related intellectual property belong to the Company or its licensors. You receive a limited, non-exclusive, non-transferable, revocable right to access the Services in accordance with these Terms.

We may offer experimental or beta features with additional limitations clearly disclosed where appropriate.

Third-party AI models and generated results

The Services may rely on third-party AI-model, hosting, moderation and infrastructure providers. Outputs and functionality may be affected by their technical limits, service interruptions and licence restrictions. Where you access the Services through an API or MCP interface (where available), you must comply with applicable documentation, authentication rules, security requirements and usage limits.

We do not control third-party sites or platforms to which you export Outputs. Separate terms may apply when you use those third-party services.

4. User-Generated Content

You retain any rights you hold in your User Content. You are responsible for its legality and for ensuring that you have all rights, licences, permissions and consents needed to upload, process and use it, including for the use of any identifiable person’s image, likeness, voice or other personal attributes.

You must not submit material that infringes another person’s intellectual property, privacy, publicity or other rights. The ability to upload a photograph or perform face swap does not establish that you have consent to use the subject’s likeness. You must obtain all legally required permissions before using real-person materials, including for intimate or sexualised depictions.

Where we reasonably suspect that any User Content infringes third-party rights or involves a person whose required consent has not been obtained, we may request reasonable evidence of the relevant rights, permissions or consent. Failure to provide satisfactory evidence may result in the rejection or removal of the relevant content, suspension of the affected functionality or restriction of access to the Services.

You grant the Company a non-exclusive, worldwide, royalty-free licence, for as long as reasonably necessary, to host, transmit, reproduce, process, adapt and display User Content and Outputs solely as needed to provide, secure, troubleshoot, moderate and support the Services and to perform permitted product analytics and improvement activities, subject to our Privacy Policy and applicable law.

The Company does not use User Content or Outputs to train its own AI models. The processing of User Content by third-party AI providers is described in our Privacy Policy. We may analyse usage patterns and, where necessary, review content for support, safety and product improvement.

Subject to payment of applicable fees, compliance with these Terms and any legally applicable restrictions, we grant you a non-exclusive, worldwide licence to use, reproduce, display, distribute and commercially exploit Outputs generated through your account, including by publishing or selling them on third-party platforms, to the extent the Company is legally able to grant such rights.

This licence is subject to applicable law, third-party rights and restrictions imposed by underlying AI-model and infrastructure providers. We do not warrant that any Output qualifies for copyright protection, is unique or is free from third-party rights. Similar or identical Outputs may be generated for other users.

You are responsible for reviewing Outputs before publication or commercial use, including their accuracy, legality, suitability and compliance with platform-specific requirements. Nothing in this section grants rights in third-party trademarks, likenesses or copyrighted works.

Moderation, prohibited content and reporting

We may use automated tools and human review to screen prompts, uploads, Outputs and usage for violations, fraud and safety risks. We may refuse or interrupt processing, remove content, restrict tools, suspend or terminate accounts, or request additional information where we reasonably believe this is necessary to enforce these Terms, protect users or comply with law and provider obligations.

Reports of illegal, infringing or non-consensual content may be submitted to [email protected]. Appeals of moderation decisions may be sent to [email protected]. We may investigate reports and take proportionate action, including preserving information and reporting to competent authorities where legally required or permitted. We do not promise that all prohibited content will be detected.

We may take immediate action in cases involving suspected child sexual exploitation or non-consensual intimate content. Any decision to deny Credits or refunds following enforcement remains subject to applicable mandatory law.

Depending on the nature, severity and frequency of a violation, we may reject or block a generation request, restrict access to specific features, remove or disable access to User Content, issue a warning, or suspend or terminate an account. We may take immediate action in cases involving serious illegal content, threats to safety or material security risks.

5. Links to Third-Party Services

The Services may contain links or technical connections to third-party sites, platforms or tools. Such services are operated independently, and your use of them may be governed by their own terms and privacy notices. We do not endorse or guarantee third-party offerings merely by linking to them.

6. Rights and Responsibilities Regarding User Content

You remain responsible for User Content and for the use, sharing and publication of Outputs. You represent that you hold all rights and consents required for the materials you submit, including the image, likeness or voice of identifiable persons. You must not suggest that a person endorses, participates in or consents to a depiction when that is not true.

We may disclose or preserve information relating to content or accounts where lawfully required, including in response to valid legal process or to address credible reports of child exploitation, non-consensual intimate content or serious threats. Such processing is subject to our Privacy Policy and applicable law.

7. Intellectual Property Rights

The Company and its licensors retain all rights in the Services, software, interface, documentation, trademarks and other Service Content. Except for the expressly granted access and Output rights, no ownership or intellectual property rights are transferred to you.

We respect third-party intellectual property. You may not use our brand or protected Service Content in advertising, resale or a manner suggesting endorsement without written permission.

8. Copyright and Other Rights Complaints

If you believe that User Content or an Output infringes your copyright, trademark, privacy, publicity or other rights, please send a notice to [email protected] identifying (a) the material and its location or relevant account/generation reference, (b) the right allegedly infringed and your connection to it, (c) your contact information, (d) the reason you believe the use is unauthorised and (e) any supporting documents. We may request further information, review the report and take appropriate action.

Persons depicted in non-consensual intimate or sexualised content may use the same channel to request urgent review and removal. We may disable access to disputed material during investigation. Knowingly false complaints may result in appropriate action where permitted by law.

9. US Copyright Notices (Where Applicable)

Where the United States Digital Millennium Copyright Act (DMCA) applies, a copyright claimant may submit a notice containing the information required by 17 U.S.C. § 512(c)(3), including identification of the copyrighted work and allegedly infringing material, contact details, good-faith and accuracy statements, and a physical or electronic signature.

Where legally appropriate, we may forward notices, process counter-notices and adopt measures concerning repeat infringers. This section does not replace rights and remedies available under other applicable laws.

10. Your Account

You may request account deletion through the account controls or by contacting [email protected]. Individual generations may be deleted where that feature is available. You should download any Outputs you wish to retain before deleting them or closing your account.

Closing an account ends access to the Services and may result in loss of stored Outputs.

We may refuse registration, restrict access, suspend or terminate an account for serious or repeated violations, unlawful content, fraudulent payments or material security risks. Where appropriate and lawful, we will consider the severity and context of the violation, and available complaint or appeal channels.

11. Payments

Payment information, taxes and the total price are presented at checkout before you confirm a purchase. Third-party payment processors may process payment credentials and apply security checks. Your purchase is subject to successful payment authorisation.

Prices, Credit quantities, applicable taxes and payment details are displayed at checkout. Payments for the Services are accepted by Dimeris Ltd using third-party payment service providers. The billing descriptor may refer to Dimeris Ltd or ZenCreator, as disclosed at checkout or on the payment receipt.

12. Credits and Purchases

12.1 Credits

Credits are prepaid units used to access eligible paid operations. Credits are used solely to obtain eligible Services, are not cash, electronic money or a deposit, and cannot be withdrawn, transferred or exchanged for money except where a refund is required under these Terms or applicable law. The quantity required for a tool or generation is shown in the applicable interface or pricing information. They are not a monetary account balance or transferable asset.

12.2 Consumption and failed generations

Credits are consumed after successful generation. If an operation fails for technical reasons and no result is delivered, the Credits attributable to that operation are restored.

12.3 Account closure and refunds

A completed generation generally consumes the associated Credits. Dissatisfaction with the aesthetic quality, style or subjective suitability of a successfully delivered Output does not, by itself, entitle a User to an automatic refund, except where applicable law requires otherwise.

If an operation fails technically, the applicable Credits will be restored as described above. For other billing issues or requests for a monetary refund, contact [email protected] with your account details, purchase reference and a description of the issue. We will review the circumstances and any mandatory consumer rights. The Company may also offer discretionary refunds or goodwill remedies; doing so does not create a general entitlement to the same remedy in other cases.

Nothing in these Terms excludes statutory rights concerning defective or non-conforming digital services, withdrawal or cancellation rights where applicable, or other mandatory remedies.

If we terminate access due to serious misuse, we may restrict further use of Credits to the extent permitted by law. Any treatment of prepaid unused Credits will be assessed in accordance with applicable mandatory rights and the circumstances of the termination.

12.4 EU and UK Consumer Withdrawal Rights

If you are a consumer residing in the European Union or the United Kingdom, you generally have the right to withdraw from a purchase of Credits within fourteen (14) days from the date of purchase, without giving any reason, subject to applicable statutory exceptions.

You may exercise this right by sending an unequivocal withdrawal request to [email protected] before the withdrawal period expires.

Where you request the immediate provision of digital services or digital content during the withdrawal period, your right of withdrawal may be affected in accordance with applicable law. In particular, where legally required, we will obtain your prior express consent to immediate performance and your acknowledgement of the circumstances in which your right of withdrawal will be lost.

If you validly exercise your right of withdrawal, we will refund the amount due under applicable law, taking into account any Services already provided where a proportionate charge is legally permitted. Refunds will be made without undue delay and within fourteen (14) days after we receive your withdrawal request, using the original payment method unless otherwise agreed.

Nothing in this Section limits your mandatory rights in relation to defective or non-conforming digital content or services.

12.5 Subscriptions

ZenCreator does not currently offer subscriptions or automatic recurring payments.

13. Indemnity

If you use the Services in the course of a business, you agree, to the extent permitted by law, to indemnify the Company against third-party claims, losses and reasonable costs arising from unlawful User Content, infringement of third-party rights or your material breach of these Terms. This clause does not impose a general indemnity on consumers for ordinary use of the Services.

14. Exclusion of Warranties

AI-generated Outputs may be inaccurate, unexpected, offensive, non-unique, defective or unsuitable for your purposes. You are responsible for independently assessing Outputs, particularly before their publication or commercial use.

To the fullest extent permitted by applicable law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis. We do not guarantee uninterrupted availability, error-free operation, any particular aesthetic or commercial result, or complete detection of prohibited material. We do not warrant that any Output qualifies for copyright protection or is free from third-party rights.

Nothing in this section excludes or limits statutory guarantees or remedies that cannot lawfully be excluded.

15. Limitation of Liability

To the fullest extent permitted by applicable law, the Company will not be liable for indirect or consequential losses, including lost profits, business opportunity or goodwill, arising from use of the Services. For claims to which a contractual liability cap may lawfully apply, our aggregate liability will not exceed the amount you paid for the Services during the three months before the event giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be limited or excluded, including fraud or wilful misconduct where applicable, or to mandatory consumer rights.

16. Closing Provisions

16.1 Governing law and disputes

These Terms are governed by the laws of the Republic of Cyprus, without prejudice to mandatory consumer protections that apply in your country of habitual residence. The parties will first seek to resolve disputes in good faith through [email protected] or [email protected].

Where you are a consumer, you may bring proceedings in any court available to you under applicable mandatory jurisdiction rules. For business Users, the courts of Limassol, Cyprus will have jurisdiction, unless the parties expressly agree otherwise in a separate written contract.

16.2 Changes to the Terms

We may change these Terms to reflect legal requirements, security needs, product changes or legitimate business reasons. We will publish an updated version and provide advance notice of material changes where required by law. Changes will not retroactively deprive consumers of accrued mandatory rights. If you do not agree to revised Terms, you may stop using the Services, subject to any applicable rights relating to prepaid Credits.

16.3 Privacy and data protection

Our Privacy Policy describes how we collect, use, disclose, retain and delete personal data. If an account or generation is deleted, retention exceptions and backup handling are governed by our Privacy Policy and applicable law.

16.4 Severability and entire agreement

If a provision is found unenforceable, the remaining provisions remain effective to the extent legally permitted. These Terms and any applicable written order or additional product-specific terms constitute the agreement governing your use of the Services, subject to mandatory law.

16.5 Contact

Dimeris Ltd (ZenCreator)
Registration no. HE 486070
SOHO Embassy, Omonoias Avenue 13, Limassol 3052, Cyprus
General and billing: [email protected]
Safety and takedown: [email protected]
Moderation appeals: [email protected]
Legal notices: [email protected]