Payments & Billing: how it works

Pay with card or crypto. Need bank/wire? Contact support—we’ll arrange it (from $1000). Invoices & VAT supported

Written By Leonid

Last updated 8 days ago

TL;DR: You buy credit packs using card or crypto. We accept major cards (and Apple/Google Pay where supported).

Card payments

Card payments are processed by Inwizo. It uses secure payment processing and handle authentication steps such as 3-D Secure where required. Your full card details are not stored on our servers.

What this means for you:

  • Pay with Visa, Mastercard, and other major cards.

  • Charges appear on your statement with our brand name.

Buying credits (one-time)

  1. Go to Billing → Add Credits.

  2. Choose a pack (e.g., Starter, Creator, Influencer, Professional).

  3. Complete the checkout.

  4. Credits land in your account immediately after a successful payment.

There are no recurring charges unless you explicitly opt into a future subscription product. You’ll always see the total before you pay.

Receipts, invoices, and taxes

  • A receipt is sent to your account email after each purchase.

  • Need a company invoice with VAT/GST? Contact us and we’ll issue a formal invoice.

  • We collect VAT/GST where required by law based on your billing country and tax details.

Alternative payment methods (on request)

If card/Stripe isn’t an option, reach out—we can arrange manual payment for larger top-ups:

  • Bank / wire transfer (US/EU)

    (from $1000)

  • ACH (US)

  • Crypto (USDT/USDC/ETH/BTC)

    Tell us your required amount, company details, and preferred method. We’ll send instructions and credit your account once funds clear.

Contact: [email protected] or the chat bubble in the app.

Common payment issues

  • Card declined / 3-D Secure failed: try again, use another card, or call your bank to allow the charge.

  • Charged but credits missing: it’s usually a browser refresh or a delayed processing—contact us and include your payment details (email, time, and method).

  • Wrong amount / duplicate payment: message us first; we’ll investigate and resolve if applicable.

Refunds & disputes

If something goes wrong, please contact us before filing a chargeback. We can usually resolve billing mistakes quickly and, when appropriate, issue a refund directly.

Need help?

We’re happy to assist with invoices, VAT info, enterprise billing, or enabling an alternative payment route.